Shipping policy
ORDER PROCESSING
Orders placed on gracyprintondemand.com are processed Monday–Friday and shipped within 2-7 business days. Excluding the weekends and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.
DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted.
U.S. SHIPPING
We offer the following domestic shipping rates in the U.S.:
- Standard (3-7 Business days) – Flat-rate/Weight-Based Rates.
- Express (2-3 Business days) – Flat-rate/Weight-Based Rates.
*Shipping timelines begin once the order is processed by our team and handed off to the courier.
Exclusions apply for shipping to Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, FPO, and P.O. boxes in the U.S.
SHIPPING ISSUES AND LIABILITY
gracyprintondemand.com takes great care in packaging your order. However, after the package has left our facility, the carrier assumes responsibility for its safe delivery.
Once an order has shipped, gracyprintondemand.com is not responsible for packages that are lost, stolen, or damaged in transit.
If you believe your package is missing or was damaged upon arrival, you must contact the shipping carrier directly to file a claim. We recommend purchasing shipping insurance for high-value orders.