General Information
Orders are typically processed within 2–5 business days, and shipping time depends on the destination and the method selected at checkout. You will receive tracking information once your order has shipped. We also offer rush service($20), for same day pickup if order placed before 2pm. After 2pm, will be available next business day.
We offer made-to-order customized products, including apparel, accessories, and home goods. Availability may vary depending on the design and the options shown for each product.
Select the product you would like to customize, choose the available options, and upload your design or provide the requested details. Before paying, carefully review the preview and order information.
Because our items are made to order, we accept returns or replacements when a product arrives defective, damaged, or does not match the order. Contact us within the timeframe stated in our return policy and include your order number and photos.
PNG files with a transparent background are preferred, especially for DTF printing. For the best print quality, send us the highest-resolution version of your artwork available. Low-resolution or blurry artwork may affect the final print quality.
DTF (Direct-to-Film) printing transfers your design onto a garment using a printed transfer and heat press. DTF works well for detailed, full-color designs and can be applied to a wide variety of fabrics and garment colors.
DTF (Direct-to-Film) printing transfers your design onto a garment using a printed transfer and heat press. DTF works well for detailed, full-color designs and can be applied to a wide variety of fabrics and garment colors.
It depends on your design, garment, quantity, and desired finish. Don't worry if you're unsure. Send us your artwork and order details, and we'll help determine which printing method makes the most sense for your project.
A DTF gang sheet allows multiple designs—or multiple copies of the same design—to be arranged together on one larger sheet. This can be a more efficient way to order DTF transfers when you need several prints.
Yes. In fact, creating a sample can be a smart way to check your design's size, placement, colors, and overall appearance before committing to a larger production run.